Terms Of Service

Ticket sale

Folkehuset Absalon sells event tickets for events via Billetto ApS. You can read Billetto’s terms and conditions here.

Billetto charges an administration fee for every ticket sale. This fee is added to the ticket price and will not be refunded upon cancellation.

If you have technical problems related to ticket sales, write to support@billetto.dk.

Cancellation

There is no right of cancellation on tickets and we do not refund purchased tickets.

If we cancel an event, the ticket price, excluding the fee, will automatically be refunded to the buyer. It may take up to a week before the money is returned to your account.

Reimbursement

If a reimbursement has been agreed upon, you must send your full name and your bank details to info@absaloncph.dk. Then we will transfer the agreed amount.

It may take up to a week before the money is returned to your account.

Complaints

If you want to complain about something, please write to us at info@absaloncph.dk.

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